GlobalSouq Privacy Policy
At GlobalSouq, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you create an account, place an order, or interact with us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information
1.2 Non-Personal Information: We also collect non-personal information, including:
- IP address
- Browser type
- Device information
- Usage data (e.g., pages visited, time spent on site)
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and improve site functionality. You can control cookie settings through your browser.
2. How We Use Your Information
We use your information for the following purposes:
- To Process Transactions: To handle and fulfill orders, process payments, and provide customer support.
- To Improve Our Services: To analyze usage patterns, enhance website performance, and tailor our offerings to your interests.
- To Communicate with You: To send order confirmations, updates, promotional offers, and other relevant information. You can opt out of marketing communications at any time.
- To Ensure Security: To detect and prevent fraudulent activities and ensure the safety of our platform.
3. How We Share Your Information
3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements: We may disclose your information if required by law or in response to legal requests, including to comply with court orders or government regulations.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
4.1 Additional Data Security Measures:
- All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
- GlobalSouq will not pass any debit/credit card details to third parties.
- GlobalSouq takes appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, GlobalSouq cannot guarantee the security of any information disclosed online.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt out of receiving marketing communications or withdraw consent where applicable.
To exercise these rights, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to third-party sites. GlobalSouq is not responsible for the privacy practices or content of these external sites. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
GlobalSouq Customer Service
Email: [email protected]
Phone: +971 043164255
Address: Office no-203, RAHAF TOWER, Al Qusais Industrial Fourth, Dubai, United Arab Emirates
Thank you for choosing GlobalSouq. Your privacy is important to us.