At GlobalSouq, we strive to provide a seamless and reliable delivery experience for our customers. Below are the details regarding our delivery process:
- Shipping Process: All orders are shipped using reputable third-party couriers to ensure the safe delivery of goods in perfect condition. Please retain the delivery receipt, signed and confirmed by the customer, as proof of delivery.
- Delivery Fees:
- Within UAE: A flat delivery fee of AED 10 applies.
- Outside UAE: Delivery fees for international orders will be calculated at checkout based on the destination country and location. Free delivery may apply for certain promotions or orders, which will be reflected at checkout.
- Delivery Times:
- Within UAE: Delivery will be completed within 1–2 working days.
- International: Delivery to other countries typically takes between 4–10 working days, depending on the destination.
- Complete Address: To avoid any delivery delays, please ensure that your full address and contact details are provided accurately during the checkout process.
- Service Delivery: For digital or non-physical goods, the delivery of services will be communicated electronically or as otherwise indicated during the checkout process.
- Multiple Shipments:
- If your order is being delivered in multiple shipments, this will be communicated during the checkout process.
- Important: Multiple bookings/orders/shipments may result in multiple charges on your cardholder’s monthly statement, as each shipment is processed separately.