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Welcome to GlobalSouq

These Terms of Use ("Terms") govern your access to and use of the GlobalSouq website and services ("Site"). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Acceptance of Terms

By accessing and using GlobalSouq, you accept and agree to these Terms and our Privacy Policy. If you are using our Site on behalf of a company or entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Account Registration

2.1 Creating an Account: To make purchases or use certain features of our Site, you may need to create an account. You agree to provide accurate, current, and complete information and to update your information as necessary.

2.2 Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any breach of security.

3. Use of the Site

3.1 Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our Site. By using our Site, you represent that you meet these requirements.

3.2 Prohibited Activities: You agree not to:

  • Use the Site for any unlawful or prohibited purpose.
  • Engage in any activity that disrupts or interferes with the Site or its servers.
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity.
  • Transmit any content that is defamatory, obscene, abusive, or otherwise objectionable.

4. Intellectual Property

4.1 Ownership: All content, trademarks, and other intellectual property on the Site are the property of GlobalSouq or its licensors. You may not use, reproduce, distribute, or create derivative works from any content on our Site without our express written permission.

4.2 User Content: By submitting content to the Site, you grant GlobalSouq a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display such content in connection with the Site.

5. Orders and Payments

5.1 Orders: All orders are subject to acceptance by GlobalSouq. We reserve the right to refuse or cancel any order at our discretion, including after order confirmation.

5.2 Payments: You agree to provide accurate and complete payment information. By placing an order, you authorize us to charge the provided payment method for the total amount of the order, including any applicable taxes and shipping fees.

5.3 Pricing: Prices and availability of products are subject to change without notice. We are not liable for any errors in pricing or product descriptions on our Site.

6. Shipping and Returns

6.1 Shipping: Shipping terms and conditions are specified on our Site and are subject to change. We are not responsible for delays caused by shipping carriers or customs.

6.2 Returns: Return policies are outlined on our Site. Products must be returned in accordance with our return policy to be eligible for a refund or exchange.

7. Disclaimer of Warranties

The Site and all content and services are provided on an "as-is" and "as-available" basis without warranties of any kind, whether express or implied. We do not warrant that the Site will be uninterrupted or error-free, or that any defects will be corrected.

8. Limitation of Liability

To the fullest extent permitted by law, GlobalSouq and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Site.

9. Indemnification

You agree to indemnify, defend, and hold harmless GlobalSouq, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site or violation of these Terms.

10. Modifications

GlobalSouq reserves the right to modify these Terms at any time. Changes will be effective when posted on the Site. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

11. Termination

We may suspend or terminate your access to the Site at any time, with or without cause, and with or without notice, for any reason.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the UAE. Any disputes arising out of or related to these Terms or the Site will be subject to the exclusive jurisdiction of the courts in the UAE.

13. Additional Terms

13.1 Company Name: Global Souq maintains the https://globalsouq.ae Website ("Site").

13.2 Country of Domicile: United Arab of Emirates is our country of domicile, and the governing law is the local law.

13.3 Accepted Payment Methods: Visa or MasterCard debit and credit cards in AED will be accepted for payment.

13.4 Pricing and Currency: The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt, and the amount charged to the card will be shown in your card currency.

13.5 Prohibited Countries: We will not trade with or provide any services to OFAC and sanctioned countries.

13.6 Record Retention: Cardholders must retain a copy of transaction records and https://globalsouq.ae/policies and rules.

13.7 User Responsibility: Users are responsible for maintaining the confidentiality of their account.

14. Contact Us

For any questions or concerns about these Terms, please contact us at:

GlobalSouq Customer Service
Email: [email protected]
Phone: +971 043164255
Address: Office no-203, RAHAF TOWER, Al Qusais Industrial Fourth, Dubai, United Arab Emirates


Thank you for choosing GlobalSouq. Enjoy your shopping experience!

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